Room Compendium
Everything you need
to know
We have listed some useful motel room information in the compendium below, to make your stay with us more enjoyable. You can also download the full room compendium. Should you have any unique requirements or queries, please contact our friendly staff for assistance.
Office Hours
Our office is open from 8.00am to 9.00pm.
Check Out
Check out is before 10.00am.
If you wish to check out after this time, please discuss with Reception prior to the morning of your departure and we will endeavour to meet your requirements.
Credit Cards
We accept the following major credit cards – Visa, MasterCard and have Eftpos facilities.
Daily Servicing
We provide a daily service of your unit between the hours of 9.00am and 2.00pm. Please contact Reception if you wish to arrange a particular time.
No Smoking Policy
All units are strictly non-smoking.
When smoking outside, please use the ashtrays provided, be considerate of our other guests and smoke away from open windows and doors.
In the event of someone having smoked in the unit we will engage a specialist cleaning company and we will reserve the right to charge the registered guest such costs and any resulting loss of income while the unit is out of order.
Parking
A single parking space is provided for each unit.
The motel will not be liable for any damage or theft to any personal belongings including motor vehicles and contents.
Pets
Sorry, no pets are allowed in the units or around the grounds.
Additional Requirements
The following are available from reception during your stay: Porta cot, High chair, Selection of Adapter plugs, Rice Cooker.
Airport Transfers
Yello – Ph 03-443-5555 or 0800-443-5555
Wana-Taxi – Ph 0800-92-62-82 – both offer private airport transfers and are our local taxi companies.
Alpine Connexions – Ph 03-443-9120
Connectabus – Ph 03-441-4471 – both offer scheduled bus services to and from Queenstown and Queenstown Airport.
Babysitting
Lake Wanaka Babysitting – 03-443-4903 – have mature babysitters available.
Church Services
Upper Clutha Anglican Parish – Ph 03-443-2440 or 03-443-7778
Catholic Diocese Holy Family Wanaka – Ph 03-443-8239
Upper Clutha Presbyterian Church – Ph 03-443-7887
New Life Church – Ph 03-443-7170
Dentist
Lumino The Dentists – Ph 03-443-0790
Aspiring Dental Service – Ph 03-443-7705
Doctor
Wanaka Medical Centre – Ph 03-443-0710
Aspiring Medical Centre – Ph 03-443-0725
Heating
Individually controlled heating can be adjusted to suit your needs. All beds are fitted with electric blankets.
Keys
It is important to look after your unit key. Any loss will incur a lock replacement fee of $150.00.
Laundry
There is a fully equipped laundry for personal use. Laundry powder is provided complimentary. Any questions – please ask at Reception.
Lost Property
We may be able to forward items left behind if you provide us with an address.
Lost property is disposed of after two months. Please note all food and beverage items left in the units are disposed of once you have departed.
Luggage Storage
We have a luggage storage area available.
Motorcycle Friendly
For your next relaxing stay in Wanaka check in at the motel that knows bikes and bikers best. We ride them, we love them. Let us look after you and your pride and joy with secure parking, gear storage, cleaning facilities and a great nights sleep. Located next to local restaurants as well as Ruby's Cinema and Bar, we offer the most comfortable in "Motorcycle Friendly" accommodation
Mail and Stamps
There is a mailbox at Reception. Wanaka's Post Office is at 39 Ardmore Street, Wanaka.
Movie Theatre
Cinema Paradiso – 03-443-1505
Rubys Cinema & Bar – 03-443-6901
Quiet Enjoyment Policy
Please be aware, that as a common courtesy, we have a "Quiet Enjoyment Policy" to ensure the highest level of guest satisfaction for all guests utilising our motel.
If for any reason a guest from another unit disturbs or disrupts your stay, please contact Reception. Where guests have been requested to refrain from excessive noise or behaviour and continue to offend, the management reserve the right to immediately terminate the tenancy.
If the occupancy ends or is terminated the guest must immediately vacate the room.
Recycling
In keeping with our environmental policy we encourage recyclable waste such as flattened aluminium cans, cardboard, plastic bottles (rinsed, no tops), glass, newspaper/paper.
Bins are provided within the complex grounds.
Ski & Cycle Storage
We request that snowboards, skis, boots and cycles are not kept in the units. These may be stored in the storage room which is at the end of the garage.
Personal belongings are stored at the owner's risk.
PLEASE DO NOT WAX YOUR SKIS OR SNOWBOARDS IN YOUR UNIT.
Ski Rental Fitting with Snow Pro
Have your ski rental gear delivered for a custom fitting at the motel through Snow Pro.
Snow Reports
To view our skifield weather reports, go to
Cardrona 03-443-7007
Treble Cone 03-443-1406
Sustainable Practices
We are proud of our stunning location and ensure our business practices cover our environmental responsibilities.
From keeping our guests warm, comfortable and providing excellent customer service to treating our employees fairly and with respect; and from protecting our environment and reducing our footprint to looking after and working with our community.
Taxis
The Wanaka taxi companies are:
Yello – 03-443-5555 or 0800-443-5555
Wana-Taxi – 0800-926-282
When booking a taxi during your stay please provide your name and your unit number.
Tours and Activities
For activities on offer in Wanaka go to www.lakewanaka.co.nz and book ahead or during your stay.
Reception staff can also help, advise and discuss your requirements during your stay.
Travelling Times from Wanaka: (Estimated)
Queenstown – One hour via Crown Range Road SH89
Queenstown – One and a half hours via Kawarau Gorge SH6
Haast Pass – Two hours
Mount Cook – Two and a half hours
Te Anau – Three hours
Franz Josef – Three and a half hours
Milford Sound – Five hours
Christchurch – Five hours
Voltage
All plugs are 240V AC. A selection of adaptors is available from Reception during your stay.
Wireless Internet
Free Wireless Internet is available from all units. The password is available from Reception.
Emergency Information
Dial 1 for an outside line and then dial 111 where you will be directed to the service required – Ambulance, Police, Fire Brigade.
Please contact Reception (Dial 0) advising you have called 111. Should you be asked the address, it is: West Meadows Motel of Wanaka, 44 Cardrona Valley Road, Wanaka, 9305.
Evacuation Procedure
Refer to the notice on the back of your unit door.
We recommend making yourself familiar with your exit door and assembly point.